Privacy Policy

Privacy Policy

Effective Date: October 25, 2025

Last Updated: October 25, 2025

This Privacy Policy explains how Off-Grid Smart Lab LLC (“Off-Grid Smart Lab,” “we,” “us,” or “our”) collects, uses, and discloses information when you use ogsmartlab.com (the “Website”). By using the Website, you agree to this Privacy Policy.

Contents

1. Who We Are
2. Information We Collect
3. How We Use Information
4. Legal Basis for Processing (U.S./Maryland)
5. Sharing & Disclosure
6. Cookies & Tracking
7. Data Retention
8. Data Security
9. Your Rights
10. Children’s Privacy
11. Links to Other Websites
12. Changes to This Policy
13. Contact Us

1. Who We Are

Off-Grid Smart Lab LLC is a Maryland-registered limited liability company focused on sustainable off-grid living, creative craftsmanship, and educational content.

• Website: ogsmartlab.com
• Email: offgridsmartlab@gmail.com
• Mailing Address: 5902 Edson Ln, Rockville, MD 20852

2. Information We Collect

A) Information You Provide

• Contact details such as your name and email address (e.g., when you submit a form or subscribe).
• Content you send us, such as messages, comments, or uploaded materials.
• Order and support information if you purchase products or request assistance.

B) Information Collected Automatically

• Device and usage data (e.g., IP address, browser type, operating system, referring URL, pages viewed, access times).
• Analytics and performance data collected via cookies and similar technologies (see Cookies & Tracking).

C) Information from Third Parties

• Information from service providers that support our operations (e.g., hosting, analytics, email, payments).

3. How We Use Information

• Operate, maintain, and improve the Website and our offerings.
• Respond to inquiries and provide customer support.
• Send newsletters and promotional communications with your consent (you can opt out anytime).
• Monitor usage, perform analytics, and enhance performance and security.
• Enforce our terms, prevent fraud or misuse, and comply with applicable laws.

4. Legal Basis for Processing (U.S./Maryland)

We process personal information based on:

• Consent (e.g., for marketing emails).
• Contractual necessity (e.g., to fulfill orders you place).
• Legitimate interests (e.g., to improve our Website, maintain security, and grow our community).
• Legal obligations (e.g., to comply with applicable laws or lawful requests).

Where Maryland or federal law provides specific rights or requirements (e.g., consumer protection and children’s privacy under COPPA), we aim to honor those obligations.

5. Sharing & Disclosure

We do not sell or rent your personal information. We may share information as follows:

• Service Providers: With trusted third parties that perform services on our behalf (e.g., hosting, analytics, email delivery, payment processing). They access personal information only to perform tasks for us and are obligated to protect it.
• Legal & Safety: When required by law or to protect our rights, users, or others.
• Business Transfers: In connection with a merger, acquisition, financing, or sale of assets. We will notify you if your information becomes subject to a different privacy policy.

6. Cookies & Tracking

We use cookies, pixels, and similar technologies to operate and improve the Website, remember your preferences, and analyze traffic. You may control cookies through your browser settings. Disabling cookies may affect certain features of the Website.

7. Data Retention

We retain personal information only as long as necessary for the purposes described in this Policy or as required by law. When no longer needed, we will delete or de-identify the information.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

9. Your Rights

Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of your personal information, to object to or restrict certain processing, and to withdraw consent for marketing. To make a request, contact us at offgridsmartlab@gmail.com. We may need to verify your identity.

You may opt out of marketing emails by using the “unsubscribe” link in those emails or by contacting us.

10. Children’s Privacy

The Website is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

11. Links to Other Websites

The Website may contain links to third‑party sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date above indicates when the latest changes were made. Your continued use of the Website after changes means you accept the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, contact us at:

• Off-Grid Smart Lab LLC
• Email: offgridsmartlab@gmail.com
• Website: ogsmartlab.com
• Mailing Address: 5902 Edson Ln, Rockville, MD 20852

© 2025 Off-Grid Smart Lab LLC. All rights reserved.